Zone Maison is a furnishing and an interior decoration brand established in Québec since 1980. In August 2016, their e-commerce site acquired a new skin: the remade web graphics are intended to offer an optimized and complete buying experience from the navigation and design standpoints.
CLIENT FEEDBACK
"We engaged test specialist StarDust to avoid having to deal with many bugs after launching our new website. The priority for us is to improve the customer experience: whenever a user arrives on our website he or she must immediately begin to enjoy and navigate it, finalize his or her order without issue whatever the hardware used. That’s why the acceptance phase is essential. Given that StarDust owns all devices, we could focus our testing on the hardware that is most frequently used by our customers."
"The release of our website was a real success due to the joint efforts of ZONE, our developer (Blax) and StarDust. The tests carried out by StarDust enabled us to both identify and fix bugs which would have disrupted the comfort of our users."
Sarah Abikhzir, Vice-President Operations
TEST ORGANIZATION
Context
ZONE, a company from Québec established in Montréal in 1980, is a furnishing and an interior decoration brand. Today, it has six stores in Canada located in lively city neighborhoods.
The online store launched in 2010 enables consumers to access easily and in real time the company’s wide range of household products carefully selected to combine variety, quality and style. In August 2016, the ZONE e-commerce site acquired a new skin: the remade web graphics are intended to offer an optimized and complete buying experience from the navigation and design standpoints.
Test objectives
- Ensure the overall quality of the website after its graphical redesign
- Perform the validation of the site's most critical paths: the purchase funnel
- Verify that the new website design has not caused any functional bugs
Methodology
1 campaign based on a scenario testing approach and carried out on 10 devices
Download the case study to learn more about test phases, results and deliverables.
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