TELL US ABOUT YOUR BUSINESS
Given that people these days mostly search for real estate and real estate financing online, Crédit Agricole has implemented a new tool to capture this tide of activity. The Crédit Agricole e-immobilier division was created as an online e-real estate platform (article in french) and a single point of entry for all Crédit Agricole's Regional Savings Banks (Caisses Régionales). It was presented in June 2013 to facilitate and to accelerate the subscription to housing loans. The primary advantage of this mechanism is in the instantaneous response returned by the Regional Savings Bank local to the Internet user's catchment area. There is basic agreement regarding an offer of financing with a matching loan interest rate. Thereafter, the bank undertakes to contact the customer again within 24 hours through the platform of the Regional Savings Bank which will then set a time for an office meeting within 5 days.
WHAT ROLE DOEZ TESTING PLAY IN THE WAY YOU MANAGE YOUR PROJECT?
Quality assurance is in Crédit Agricole e-immobilier's DNA. We take extra care to create solutions and interfaces that are solid, efficient, friendly, convenient, and clear. In this context, Crédit Agricole e-immobilier has both the expertise and the means to manage and perform first-level testing and global functional validation. Thanks to a regularly updated collection of reference configurations (PC/MAC, tablets, smartphones), we expose our solutions to the latest technologies to guarantee the best possible user experience.
HOW DO YOU WORK WITH STARDUST?
Aware that it would be interesting to take advantage of feedback from experts in touch with the state of the art and capable of bringing a new and unbiased external perspective, we contacted StarDust very early on to manage test campaigns in parallel with our own validation. In addition to an offering that meets our expectations, fast response times, availability, and a capacity to propose plans that fit in with our constraints have ensured that preforming the various stages of testing is always simple and efficient. In addition to guidance and a very large range of available configurations, StarDust also brings its expertise in test reporting and anomaly analysis, general application behavior and user experience. And finally, the ability to use our own bug tracking tool is an important element that enables us both to enjoy the advantages of outsourcing and keep our internal anomaly handling procedures.