WHY USE A TRUSTED THIRD-PARTY FOR YOUR TESTING?
Why is it recommended or even essential to use a trusted third party for your testing to assure the quality of your digital products?
In all sectors of the economy, actors are able to outsource all or part of their projects for reasons of costs, expertise, lack of in-house competencies, schedules, etc.
In the digital domain especially, the work associated with graphic design/design, development, integration, testing, etc. is frequently entrusted to outside service providers that are either agencies or freelancers. Test, and in general, Quality Assurance (QA) outsourcing enables companies that publish websites and applications to have someone else do the test phase which is frequently not part of their core competencies. The profession of tester same as any other expert occupation is specific and requires command of the methodologies, the tools, and the codes of the relevant discipline.
We are explaining to you why it is strongly recommended to use a trusted third party for your testing to assure the quality of your digital products.
TO SAVE TIME AND FOCUS ON OPERATIONS
By entrusting tests to a QA specialist, the operations teams (development, marketing, etc.) waste less time performing tasks which they are not necessarily expert at, and concentrate on their craft while taking advantage of third-party expertise.
TO GET DETAILED REPORTS FROM PROFESSIONALS
Testers, working on a large variety of client projects, gain know-how and experience in the digital world that enables them to identify anomalies in a more rigorous, precise, and efficient manner. They provide complete and detailed reports (anomaly lists), and this way, the teams have everything to correct the anomalies with a view to improving the product.
TO TAKE ADVANTAGE OF AN OBJECTIVE VIEW OF THE PRODUCT
Unlike a Product Manager or a developer that works on a product (such as a website) from the beginning, a tester has a fresh and objective view of the product and its level of quality. Testers normally become involved at the end of a project to perform acceptance testing, identify bugs, and take stock of the quality of the product. The objective is not to "dismantle" a developer's work but to discover all the defects in a product that could jeopardize its quality or performance. Hiring an outside team of professional testers helps collect objective reports and valuable opinions.
TO SAVE AND NOT TO HAVE TO INVEST IN TESTING HARDWARE
A product should be tested on the maximum number of terminals. Having a few test devices in house is recommended, those that your users use the most. If a user reports a bug, for example, it is imperative urgently to be able to reproduce the bug and notify the developer accordingly as well as make the requisite updates. But it is not possible and far too costly to own all the user devices. Since it is its specialty, the trusted QA contractor has the maximum variety of terminals (types, OS, screen size, etc.) and even if it does not have all the terminals on the market, it will be able to give advice on a sample of devices to utilize to run tests to discover as many risks as possible (depending on the product, analytics, market trends, etc.).
TO PUT QUALITY AT THE CENTER OF THE DIGITAL STRATEGY
Instead of waiting for the end user to discover the bugs and to write negative reviews in a store, call on a QA expert to provide evidence of a quality study. Profiting from the support of a QA expert all through the life of a product helps take advantage of a Quality process and also testifies to the company's digital maturity.
Putting itself in the position of a trusted contractor, StarDust offers its clients a guaranty: quality whether produced at the StarDust Lab (testers, analysts, ISTQB-certified QA project managers) or by the crowd (freelance testers, members of the WE ARE TESTERS community). In combining these two approaches, StarDust knows how to meet its customers' testing needs.